Note: I am not sponsored by, affiliated with, nor do I receive any endorsements or incentives from Pipedrive. This information is accurate at the time of writing and is general in nature. For the most specific and updated details, you should contact Pipedrive directly.
Considering Pipedrive as your CRM? This comprehensive guide provides a clear breakdown of Pipedrive’s pricing, key features available at each subscription tier, and crucial points to help your business select the right plan. Importantly, Pipedrive does not offer a free version, but it does include a 14-day free trial.
Pipedrive Pricing Plans: Overview
Pipedrive offers five distinct pricing tiers, billed annually, starting from USD $14.90 per user/month (approximately AUD $23/month based on the exchange rate of 1 USD = 1.52 AUD).
| Plan | Monthly Cost per User (USD) | Monthly Cost per User (AUD) | Recommended For |
|---|---|---|---|
| Essential | $14.90 | $23 | Small teams needing basic CRM |
| Advanced | $27.90 | $42 | Teams needing email and workflow automation |
| Professional | $49.90 | $76 | Businesses seeking advanced reporting and forecasting |
| Power | $64.90 | $99 | Larger teams with enhanced team management needs |
| Enterprise | $99.00 | $151 | Enterprises requiring extensive customisation and dedicated support |
Detailed Breakdown: What’s Included in Each Plan?
1. Essential Plan (AUD $23/user/month)
Best suited for small teams that need basic sales management.
- Deal and lead management
- Customisable sales pipelines
- Simple reports and insights
- Over 300 integrations available
Note: No automation features are available at this tier.
2. Advanced Plan (AUD $42/user/month)
Ideal for teams wanting more productivity with automation.
- Includes all Essential features
- Email templates and tracking
- Workflow automation (up to 30 workflows)
- Two-way email synchronisation
Key Automation Features: Automation begins at this tier, improving efficiency and reducing manual tasks.
3. Professional Plan (AUD $76/user/month)
Designed for teams needing comprehensive sales insights.
- Includes all Advanced features
- Unlimited workflow automation
- Revenue forecasting
- Call tracking and call recording
- Smart Docs (electronic signatures, document tracking)
- Advanced sales analytics
Note: This tier unlocks unlimited automation and advanced sales reporting capabilities.
4. Power Plan (AUD $99/user/month)
Perfect for larger teams looking for scalability.
- All Professional features
- Enhanced team management tools
- Unlimited meeting scheduler
- Additional analytics
- Dedicated account management
Scalability and Team Management: This plan provides greater control for team leaders and managers.
5. Enterprise Plan (AUD $151/user/month)
Built for large organisations with complex CRM needs.
- Includes all Power features
- Extensive customisation options
- Advanced security measures
- Dedicated onboarding and phone support
- Unlimited user permissions
Customisation and Support: Tailored for enterprises requiring full customisation and priority support.
Additional Costs and Add-ons
Apart from standard plans, Pipedrive also offers additional add-ons for specialised features:
- LeadBooster (AUD ~$49/month): Web forms, chatbot, live chat, lead generation tools
- Smart Docs (AUD ~$49/month): Enhanced document management, electronic signatures
- Campaigns (AUD ~$25/month): Email marketing automation and management. Up to 1’000 subscribers, per company, increases in price with subscriber count.
Choosing the Right Pipedrive Plan
- Small businesses or startups: Essential Plan, however you’re likely to quickly find limitations with this.
- Businesses looking for automation: Advanced Plan, with addition of campaigns costings would be recommended for inbound marketing functionality.
- Growing sales teams with analytics needs: Professional Plan
- Mid-to-large-sized teams needing scalability: Power Plan
- Enterprises needing full customisation and dedicated support: Enterprise Plan
Tip: If you know you’re going to need marketing campaign, automated drip feed responses and more, I’d recommend getting the campaigns add on from the get go. Estimated cost for 5 users with addition of campaign is an investment of $2,820 per year.
Final Thoughts
Pipedrive offers competitive pricing and comprehensive features that cater to businesses of all sizes. Consider your team size, sales process complexity, and automation requirements when choosing the best plan for your needs.
Remember to utilise Pipedrive’s 14-day free trial before finalising your decision.
Tip: Chat to sales and ask for an extension for another 14 days (total of 1 month free trial), in a lot of cases if they think you are likely to buy the product, they will extend trial periods.
